Frequently asked

Yes. Cash on Delivery is available across most Indian pincodes. You'll see whether COD is available for your address at the checkout step. Please keep exact change ready for your delivery agent.

Orders are dispatched within 24–48 hours of confirmation. Delivery typically takes 3–5 business days depending on your location. Metro cities are usually faster than remote areas.

Yes. Deal Basket is a GST-registered business and every order comes with a GST invoice. Need a business invoice with your GSTIN to claim input tax credit? Send your GSTIN and order number on WhatsApp or email within 24 hours of ordering and we'll issue it.

We offer a 3-day replacement: if you're not happy with an item, request a replacement within 3 days of delivery from My Orders on our website. We'll arrange pickup of the original item and send you a replacement. See our Replacement Policy for full details.

Sign in and open My Orders to see your order status, courier and tracking link. Your shipping confirmation email also has a direct tracking link.

Cash on Delivery is available today. Online payments via UPI, cards and netbanking are supported at secure checkout.

Please contact us on WhatsApp or email within 2 hours of placing your order. Once an order is packed for dispatch, changes may not be possible.

Email us, WhatsApp us, or use the Contact page. We usually reply within 24 hours on business days.