Refund policy

We want you to love what you ordered. If you're not happy with an item, you can request a replacement.

Replacement window
Request a replacement within 3 days of delivery. Sign in, open My Orders on thedealbasket.in and tap Request replacement, or message us on WhatsApp at +91 85915 34074.

Eligibility
The item must be unused, in the condition you received it, and in its original packaging with tags and labels intact. For hygiene reasons, innerwear, opened personal-care or beauty products, and items marked "final sale" can't be replaced.

Pickup
If your item arrived damaged, defective or wrong, pickup is free. Please share photos or a short video of the item and its packaging with your request.
For any other reason, a pickup charge applies. We'll confirm the amount when we approve your request, before anything is booked.

How it works
We review your request within 24–48 hours. If it's approved, we arrange pickup from your address and send your replacement once the item has been picked up. You can follow every step in My Orders, and cancel your request any time before pickup.

Refunds
We offer replacements, not returns for a refund. If a replacement isn't available — for example, the item is out of stock — we'll refund you instead within 3 days: to your original payment method for prepaid orders, or by bank transfer/UPI for Cash on Delivery orders.

Contact
Email dealbasket369@gmail.com or WhatsApp +91 85915 34074.